Legal terms
▼ Business Entity
MARUWAKAYA Co.,Ltd.
▼ Operation manager
Hirotoshi Maruwaka
▼ Email address
info@maboroshi54.com
▼ Sales prices
Shown with each item
▼ Ordering Methods
Online transactions with shopping carts
▼ Payment Method
Credit card payment (VISA, MASTER, AMEX)
▼ Fees Necessary in Addition to Merchandise Price
■ Shipping Fees
The main island of Japan: 1000 JPY (tax included), Okinawa, Hokkaido: 2000 JPY (tax included)
* Delivery outside Japan is not currently supported.
▼ Due Date
Credit card payment: Instantly
▼ Delivery Time
We will usually ship within 7 business days of placing your order.
Regarding reserved products, the estimated delivery date is stated on the product page, so please check in advance before ordering.
* Email will be sent to you when we have shipped the item. However, please understand that when we have a lot of shipping items, we may be able to send such email only later or may not be able to send such email at all.
▼ Returns
Only when the delivered item is defective, will we accept the return of the ordered item. We will send you the exchanged item while we cover the shipping costs.
We inspect items at the time of the arrival and try to send good items. But in the unlikely event that the item is originally defective, please refer to the information below and contact us.
Please note that we cannot accept returns or exchanges in the following cases:
- ・ If you contact us after more than 4 days
- ・ Items were used even once
- ・ Items were damaged or soiled by the customer
- ・ Accessories and/or instructions are lost
- ・ We cannot accept any returns or exchanges unless the item is defective.
If you would like to return the item, please first contact info@maboroshi54.com.
* Orders may not be canceled or returned due to the order details, the condition of the item, and so forth.
* Returns using a method other than what we designate will not be accepted.